Order Processing

Orders are shipped Monday to Friday (Business Days Only) Processing times are as follows:

We will ship your gifts including gift baskets, candy grams, cookie grams, balloons and fudge, placed business days, Monday to Friday, before 12pm EST, on the same day you place the order. If you place your order after 12pm EST, on a weekend or holiday, your gift will be shipped out the next business day.(see transit times below). Order date is the date your ordered is processed which may be different than the date of your actual order. eg. You place your order Monday, a business day, by 12pm EST, your order date is Monday and your gift will ship Monday. You place your order Monday, after 12pm EST, your order date is Tuesday and your gift will ship Tuesday. In regards to transit time, your order date is Day ZERO.

We will ship your fresh baked cookies (in a tin) and giant cookie orders out the next business day, if your order is placed business days Monday to Friday before 8pm EST. If you place your order after 8pm EST, on a weekend, or holiday, we will ship your order out the second business day. (see transit times below). Order date is the date your ordered is processed which may be different than the date of your actual order. eg. You place your order Monday, a business day, by 8pm EST, your order date is Tuesday and your cookies will ship Tuesday. You place your order Monday, a business day, after 8pm EST, your order date is Wednesday and your cookies will ship Wednesday. In regards to transit time, your order date is Day ZERO.

We will ship your fresh popped popcorn as follows:
Orders placed by 12pm EST Monday-Friday are processed and shipped the next business day. Orders placed after 12pm, on the weekend or a holiday, will be processed and shipped the day after the next business day. eg. You place your order Monday, a business day, by 12pm EST, your order date is Tuesday and your popcorn will ship Tuesday. Your order is placed Monday, a business day, after 12pm EST, your order date is Wednesday and your popcorn will ship Wednesday. In regards to transit time, your order date is Day ZERO.

Delivery times are estimates. Delivery times are business days only. Ground service is not guaranteed. 1 & 3 day guaranteed shipping (if selected) is guaranteed to arrive as described. Ship times do not include day of order, weekends or holidays.

Christmas orders may require 1-2 extra processing days depending on volume. Shipping times vary based on destination.

Here are estimated ground ship times for Canada: BC- 3-4 days, Alberta- 3-4 days, Saskatchewan 2-3 days, Manitoba 2-3 days, Ontario 1-2 days, Quebec 1-2 days, New Brunswick 2-3 days, Nova Scotia 2-4 days, Newfoundland 5-7 days, PEI 2-4 days.

USA ship times are 3-7 business days

Taxes are calculated based on where the gift is being delivered to, not based on where the sender lives. If am incorrect province/state is chosen during the order process and/or incorrect taxes are applied, we will make the necessary corrections on your behalf and charge your credit card accordingly.

Please note it is the customers’ responsibility to fill in the order accurately and completely.  Incorrect shipping addresses will be charged $15.95 re-direct fee.  If there is no message filled in, your gift will be sent as placed, without a gift card.  We will not be held responsible for errors made by the customer.