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customer service

10 Apr | Cherylann | No Comments

Calling in a gift basket order

Some companies do not offer an 800 number for their customers.  Some only allow orders to be placed over the internet, not by phone.  I have a problem with this and generally do not order from sites that don’t offer these services.  We have our 800# at the top of every page.  I want our …

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28 Mar | Cherylann | No Comments

Customer Service

Due to the economic conditions, there has been a big push to distinguish ourselves as businesses people want to do business with by pushing customer service.  My question is this-Why should customer service be more important now than before?  Shouldn’t it always have precedence?  Or in good times are some companies so happily busy that …

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