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Special Requests & Preferred Delivery Dates

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Special Instructions/Preferred Delivery Date
Shipping times are Monday to Friday between  approximately 9am and 6 pm (excluding holidays) and do not include day of order. WE DO NOT DELIVER ON WEEKENDS OR HOLIDAYS.  Ship times quoted are based on customer meeting our  Order Cut Off Times.  Delivery charges are PER item. Ground shipping is not guaranteed.

If requesting a Preferred Delivery Date please ensure Preferred Delivery Date corresponds with Shipping Option chosen and our Order Cut Off Times. Should your Preferred Delivery Date and the chosen Shipping Option selected conflict, we will defer to the Shipping Option and ignore the Preferred Delivery Date entered. ie. you ask for next day delivery under Preferred Delivery Date, then choose 3-4 business days under Shipping Option, we will send it using the 3-4 business day option selected.  PLEASE NOTE: Order date is date your order is processed and shipped NOT the date you actually place the order. eg #1-You order before 12pm EST Monday, your order date is Monday. eg #2-You order after 12pm EST Monday, your order date is Tuesday, not Monday.  (examples above are for gift baskets, see order cut off times for specific gifts)

If information entered under Special Instructions/Preferred Delivery Date are in conflict with any of our guidelines, they will be ignored.

If your gift must arrive on a specific date, please choose Overnight, 2 day or 3 day shipping, which are Guaranteed options. We do not offer same day delivery. Some rural routes may take longer.  Saturday delivery to major business areas may be available. Please call for quote.

Overnight, 2 day & 3 day service not available to all areas or the USA.  We will notify you if Overnight, 2 day or 3 day shipping is chosen and not available for your chosen area. 

If no one is home and delivery driver has access to the front door, the package will be left on the porch.  Businesses and apartments require signature. Deliveries to hospitals are left at shipping and receiving, who will then deliver to recipient, (sometimes not until the next day).

Couriers do not accept requests for specific time of the day deliveries.  ie. between 1 and 3, before 4pm, etc.

As long as you enter a correct email address on the following order page, you will receive a tracking number and tracking updates for your package. 

If you are unsure what shipping method will be best, please do not hesitate to contact us for assistance.

For more information view our shipping policies